Privacy Policy

Your privacy matters to us. At Pingsecure, we’re committed to safeguarding your personal data while delivering smart, secure, and scalable technology solutions. This policy outlines how we collect, use, and protect your information across all our services and regions.
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Effective Date: 01 June 2025 | Last Updated: 01 June 2025

Pingsecure LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, services, and digital platforms.

Whether you're visiting us from the UAE, KSA, Ethiopia, Djibouti, Philippines, or the United States (Texas), your trust matters to us. By using our website or engaging with our ELV, AV, IT, and smart automation solutions, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:
Personal Information: Name, email address, phone number, company name, and job title.
Technical Data: IP address, browser type, device information, access times, and pages visited.
Usage Data: How you interact with our website and services.
Inquiry/Quote Data: Information provided through contact forms, quote requests, or job applications.
Project or Client Data: Information shared with us during the course of working on your projects.

2. How We Use Your Information

Your data helps us provide and improve our services across ELV, IT infrastructure, audio-visual systems, cybersecurity, data centers, smart automation, and more. We use your data to:
Respond to inquiries or service requests
Provide quotes and project updates
Customize services for specific industry needs (e.g., healthcare, government, restaurants, education)
Send updates, newsletters, or marketing (with your consent)
Maintain and improve our website functionality
Analyze usage for performance and security enhancements

3. Sharing of Information

We do not sell, rent, or lease your personal data to third parties. We may share information with:
Technology partners and trusted vendors who support our services (e.g., for video wall, access control, smart AI solutions)
Legal authorities when required to comply with legal obligations
Internal teams across our operations in the UAE, KSA, Ethiopia, Djibouti, Philippines, and US-Texas

4. Data Storage & Security

Your information is stored securely using modern encryption, secure servers, and access controls. We maintain strict measures to protect your data from unauthorized access, alteration, or misuse. Data related to smart systems (e.g., remote CCTV monitoring, cloud backups) is handled with end-to-end encryption and secure storage.

5. Your Rights

Depending on your region, you may have rights to:
Access the personal data we hold about you
Request corrections or deletions
Withdraw consent to marketing communications
Object to certain processing activities
Lodge a complaint with a relevant data protection authority
Please contact us at info at pingsecure.com to exercise your rights or make a privacy-related inquiry.

6. Cookies & Tracking

Our website uses cookies to enhance your experience, analyze traffic, and provide personalized content. You can adjust your cookie preferences through your browser settings.

7. Third-Party Links

Our website may include links to trusted third-party platforms, such as our brand partners or technology providers. This Privacy Policy does not apply to those platforms, and we encourage you to review their privacy practices.

8. Children’s Privacy

Our services are not directed toward children under 16. We do not knowingly collect personal data from children.

9. International Data Transfers

By using our services, you acknowledge and agree that your data may be transferred to and processed in countries where we operate, including but not limited to the UAE, KSA, Ethiopia, Djibouti, Philippines, and the United States.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Pingsecure LLC

Office No 223, PO Box. 91664,
Damascus street, Dubai,
United Arab Emirates

Email: info at pingsecure.com
Phone: +971 50 484 5341

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